80% of Conflict is About Style

We love working with someone who thinks and talks like us. However, we can struggle immensely when we work with someone with a totally difference communication style. Here's the challenge. 80% of conflict is due to style and not content, but we tend to assume we disagree on content. If can learn to recognize different communication styles, we can tailor our style to match theirs, we can find common ground. This document is from Human Synergistics and lays out the four communication styles we encounter each day.